FAQs
How long will it take to refill my ink cartridge?
For our most common cartridges, we keep a stock of ready-to-use refills that we can swap for your empty at the refill price. If we need to fill your empty, it will usually take under an hour.
How much money will I save by refilling my cartridge?
Refilling provides an average of a 40-50% savings versus the cost of buying an OEM (Original Equipment Manufacturer) cartridge.
Does using Remanufactured Cartridges Void my printers Warranty?
The answer is "no". It will not void your printer warranty. The Magnuson-Moss warranty act governs consumer product warranties. This protects your right to purchase alternative products, Giving you the freedom to choose the type of cartridge you use without penalty or retaliation from the manufacturer.
Why doesn't my printer recognize my cartridge?
Your cartridge's electronics may have malfunctioned, which can happen any time without warning. Or, your printer may have performed an automatic update.
Why do you suggest we turn off our firmware updates?
When firmware updates happen, it makes it so you can only use original equipment cartridges from the manufacturer. Turning this off ensures you are still able to use our refill cartridges.
What is your return policy?
We have a replacement guarantee for all refill and compatible cartridge sales. *All exchanges must be accompanied by the original sales receipt. Full refunds for un-opened cartridges may be given within 30 days of purchase with sales receipt. *
Re-stock fees will apply beyond 30 days.
Re-stock fees will apply beyond 30 days.